10 Things We Do Better

We are the leaders in Managed IT Services, IT Support and IT Consulting serving small-medium businesses in Markham, Richmond Hill and around Toronto

  1. We’ll Have a Technician Working on Your Issue in 60 Minutes or Less – Our Guarantee. Our experienced qualified technicians will answer immediately or will respond to your service request in less than sixty minutes – Guaranteed.
  2. Ultra Speedy Repairs. We know you don’t want to waste your valuable time waiting for your computer to be fixed so our remote network IT support services are the answer. We can fix 93.5% of problems immediately by taking control of your computer from our office. For any problems that require an onsite visit, we’ll send a technician over.
  3. We Talk Like You Do. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. Don’t worry – there is no “geek speak” by our team of IT support technicians.
  4. We Guarantee Absolute 100% Satisfaction. Complete satisfaction will be yours with our products, technology services and IT Consulting. With our IT management services, nothing will get in the way to make sure you are a happy customer.
  5. We protect your critical business data and back it up offsite. The most important part of your network is your data (hardware and software can always be replaced). We back up your data securely offsite in case of fire, flood, theft or hardware failure. We completely manage and monitor the process so you don’t need to worry about taking tape or hard drives home with you and you won’t lie awake at night wondering if your data is properly backed up.
  6. We are far less expensive than hiring a full time computer support staff. By outsourcing your computer support to us, we can save you thousands of dollars on hiring salaries and benefits. We have a proven track record of reducing IT and internet costs, sometimes by more than 50%!
  7. We will give you fixed quotes on all work and product. This ensures your project gets completed on budget without any surprises at the end.
  8. We proactively look for ways to improve your business. We monitor your network 24/7 to prevent problems before they occur and will give you proactive suggestions regularly to improve the way your business runs.
  9. We integrate your IT and Internet services. When you have an email or internet problem, you don’t have to worry about calling five different people. We take care of everything whether it’s your internet services, Blackberry, server or individual computers.
  10. We are always here to help. We have technicians on call 24/7 so if you have an emergency problem, you can get a response right away. Even if it’s outside of regular business hours.