Case Study
Freedom to Focus on Client Work, Not Computer Issues
Stevens Burgess Architects Ltd.
The Challenge:
One of the partners at Stevens Burgess Architects was spending an increasing amount of time managing the firm’s IT needs instead of working on billable client projects. Colleagues would continually turn to him when they had computer problems and he would sometimes be at the office in the evening or weekends managing the company’s IT needs.
The Solution:
TDCNet installed its innovative Remote Monitoring and Management service to proactively manage the firm’s IT needs. The partner no longer has to spend hours managing servers or computers and when staff have support needs, they don’t interrupt that partner – they call the TDCNet Help Desk for remote support.
Stevens Burgess Architects now has a reliable network that is more secure, better performing and has 24/7 monitoring to ensure maximum uptime.
Improved Productivity
“TDCNet provided us a solution that has improved the productivity of our business. We have relied on their expertise for 15 years because they understand the needs of small business. We count on TDCNet for all our technology requirements, whether it’s IT support, internet access, email or web hosting.”
-Judah Mulalu, Partner, Stevens Burgess Architects Ltd.
A Small Favour
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