Case Study
Outsourcing IT Saves Navigator Ltd. Money and Improves Network Security
The Challenge:
Navigator Ltd. had been relying on a long-time employee to manage the company’s advanced IT needs. When that employee left for another opportunity, the company had to decide how to move forward.
The Solution:
TDCNet offered Navigator a secure outsourcing solution for all its IT needs. Using its innovative remote monitoring and management service, TDCNet identified a number of security and performance improvements to Navigator’s network. TDCNet advisors provided a three-year asset management plan for all the company’s hardware and software, and initiated an office-wide upgrade to Navigator’s network to improve performance and reliability.
When Navigator consultants have individual support needs, they directly engage the TDCNet Help Desk where technicians can remotely take control of their computers and fix the problem while they watch (or go get a coffee). TDCNet has also implemented new anti-virus, spyware, remote access and webhosting solutions.
Saved Money and Improved Reliability
“TDCNet’s outsourcing alternative was much more affordable and effective than if we had just replaced our internal IT person. They are easy to deal with and have let us focus on our business instead of worrying about our IT. They are reliable and knowledgeable partners who are helping us improve the productivity and bottom line of our business.”
-Jaime Watt, Chair and Senior Partner, Navigator Ltd.
A Small Favour
I have a small favour to ask of you. Unfortunately, I'm not offering a reward but in the end, you will certainly benefit.
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