TDCNet – Full service IT support and internet solutions

TDCNet – Full service IT support and internet solutions


TDCNet has helped hundreds of small and medium-sized businesses with their IT and internet challenges over the past 27 years. The quality of our service is best put by our customers themselves, many of which have been relying on us for years. To read full case studies about how we’ve helped these customers, please click on their quotes below.

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Saved Money and Improved Reliability

“TDCNet’s outsourcing alternative was much more affordable and effective than if we had just replaced our internal IT person. They are easy to deal with and have let us focus on our business instead of worrying about our IT. They are reliable and knowledgeable partners who are helping us improve the productivity and bottom line of our business.”

- Jaime Watt, Chair and Senior Partner, Navigator Ltd

 

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Quick Help Desk Response

“TDCNet’s remote system is ideal for our organization’s IT support needs. TDCNet’s Help Desk is there to quickly respond when we need it and their proactive suggestions have improved the reliability of our network.”

-Ann Fairley, Vice-President, Ontario Motor Coach Association

 

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Improved Productivity

“TDCNet provided us a solution that has improved the productivity of our business. We have relied on their expertise for 15 years because they understand the needs of small business. We count on TDCNet for all our technology requirements, whether it’s IT support, internet access, email or web hosting.”

-Judah Mulalu, Partner, Stevens Burgess Architects Ltd.

 

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Effectively Upgraded Technology

“We relied on TDCNet and they helped us vault into 21st Century with a sophisticated and effective paperless system. We have a reliable network, fast internet and we know any time we have an issue or a new challenge, TDCNet is just one phone call away.”

-Dr. Izchak Barzilay, Prosthodontic Associates

 

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Reliable and Responsive Support

“TDCNet has integrated our IT and internet services in an effective and reliable solution. We’re happy to be able to rely on a partner that is responsive, reliable and gets things done.”

-Richard Donaldson, Executive Director, Ontario School Bus Association

 

John Pepper 2004-a

Affordable Services

“TDCNet’s solutions are reliable and affordable for our business. It’s important for our business to have friendly and helpful people to turn to for internet services and to solve our IT challenges. TDCNet effectively manages our connections.”

-John Pepper, Principal, Rebanks Pepper Littlewood Architects Inc.

John Pepper 2004-a

 

Set up New Office Network

“I would like to thank Brendan and Justin Howe for the time spent with us. They quickly and effectively set up our new office network for us and we found them to be very knowledgeable and experienced. Brendan was very helpful and took the time to meet with us at our office and provide us with various options and price comparisons. Everything was handled in a timely manner. After meeting with Justin, we felt confident that our IT service would be handled properly and they would be able to grow with our business. We would not hesitate to refer them to other business associates or friends.”

-Anastasia Manolakos, CAIB
Independent Insurance Broker
Icon Insurance Brokers Ltd.

John Pepper 2004-a

 

Eliminated Downtime

“Before TDCNet, we were using aging technology and having serious concerns about the impact on our clients and on our internal productivity. TDCNet impressed us immediately with their ability to understand our business and translate our priorities into a customized solution that has eliminated downtime, added redundancy and in no small way saved us money. Having TDCNet take care of our IT has also freed up one of our key staff member’s time so he can work more on client projects and less on our computer issues. One of the reasons we turned to TDCNet is they specialize in small businesses like ours.  We are so pleased that I have gone out of my way to recommend to other business owners that they give TDCNet a call.”

-John Hertel, Chief Executive Officer, DECOSTA Enterprises Inc.

 

Fixed Email and Website Problem

“When our email and website went down, our business was at risk of being ground to a halt. We turned to TDCNet and they had our email and website back up and running right away. It was no fuss, no problem – their technicians just got the job done. As a result, we have turned to TDCNet to help some of our other technology needs as well.”

-Greg Lyle, Managing Director, Innovative Research Group

 

Fast Support for Laptop

“I hired TDCNet to take a look at my laptop as it was performing slowly and I was unable to download any new programs or updates. As it was relatively new, I found this to be an annoying and time consuming problem that I thought I would have to live with, until I bought a new one that is. Then I met Brendan. He sent someone out to take a look at it and in one hour, things were running smoothly again! Updates were downloading properly and programs were opening easily and quickly. Even now, I find myself breathing a sigh of contentedness whenever I log onto my computer, knowing that it will get me to where I want to go in a matter of mere moments. Thanks so much for making my life easier Brendan!”

- Dr. Maya Pande, Pande Family Wellness Centre

 

Saved Money

“I contacted TDCNet because I had hardware issues where a piece of equipment had simply stopped working. I told Brendan what happened and simply told him to go ahead and order me a new router.  Instead, Brendan had one of TDCNet’s technicians test out the router and discovered it was fine.  I then reconnected the router, spent about half an hour on the phone with TDCNet’s Help Desk, being helped through technical steps that are way beyond me, and once again my computers were functioning. Brendan could have easily just ordered the new unit and called it a day.  Instead he took the time to do it right and save me money. It is always good to have someone on your side.  Thank you for being more than a supplier.”

-Jack Szymko, Owner, JR Shooter Inc.

 

Keep Your Business on Track

“Any time we need support for our computers or small business network we call TDCNet. We’ve had computer issues and network challenges but every time we call TDCNet to get us back on track, their team gets things working again. We tell them to just make these darn computers work and they do!”

-Monique Bates, Dagex

 

Eliminate Network and Computer Issues

“We had a situation where our network simply wasn’t reliable enough. There were far too many hours wasted with network downtime.  TDCNet has eliminated that downtime for us and now we don’t spend our days dealing with computer problems. Instead, we can better focus on our clients and growing our business.  We’re pleased to have TDCNet as a partner to help our business.”

-Pedro da Fonseca, Executive Vice-President, RE/MAX Crossroads

 

 

 

Improve Reliability on a Small Business Budget

“We’ve worked with TDCNet since 2002 for both our internet and IT needs. They provide us with hardware, software and support solutions that fit our business. When we upgraded our server recently, they effectively upgraded the speed, security and reliability of our network.”


-Manuel Mendes, President , Sunshine Bar & Restaurant Supply

 

 

 

Handled Office Move Well

“We found TDCNet in the Yellow Pages and trusted them to take care of the IT side of our move. They carefully planned out their approach and worked over the weekend to ensure everything was working properly on Monday morning. We were so happy with the quality of their work that we hired them to support our network on an ongoing basis.”

-Peter Ferrante, Founder, Ferro Canada Inc.

 

TDCNet – Full service IT support and internet solutions

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