18 Reasons Why We’re Different and Why You Should Trust Us to Support Your Computer Network
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TDCNet is a financially stable company that has been operating for more than 28 years – you can count on us to be here for the long-term and stand by all of our work. To date, more than 100 companies in Toronto and the surrounding area have trusted us to fix, upgrade and maintain their computer networks.
- We are far less expensive than hiring full time computer support staff – by outsourcing your computer support to us, we can save you thousands of dollars on hiring, salaries, and benefits.
- We will respond to your support request within 60 minutes – our innovative system allows us to start fixing your computer issues remotely. You don’t have to wait for a technician to drive to you; we can fix 87% of problems immediately by taking control of your computer from our office.
- We will monitor your network 24/7 and prevent the 8 biggest computer problems before they occur – this includes viruses, spyware, hacker intrusion, server running out of memory, server running out of hard disk space, blown hard drives, slow computers and outdated Windows operating software.
- We offer a 100% money-back guarantee on all our services – we will fix your computer issues and do it properly. If you’re not happy, we will make it right on our dime or you simply will not pay.
- We hate voicemail as much as you – that’s why we have a no-voicemail policy during regular business hours. When you call, you will not have to listen to recorded messages and go through voicemail prompts. A live person answers your call and starts helping you right away.
- You will get big business support at small business costs – we have multiple technicians available to help your business. That means you don’t need to wait for your “computer guy” to become available to help. Plus, our technicians’ shared pool of knowledge and experience means quicker and more effective problem-solving for your computer issues.
- We specialize in small business – you will be treated like a multimillion dollar account because we focus on small business clients. That also means we will leverage our experience from more than 100 other GTA small businesses to deliver better solutions to you.
- We integrate your IT and internet services – when you have an email or internet problem, you don’t have to worry about calling five different people. We take care of everything whether it’s your internet services, Blackberry, server or individual computers.
- We are always here to help – we have technicians on call 24/7 so if you have an emergency problem, you can get a response right away. Even if it’s outside of regular business hours.
- We protect your business critical data and back it up offsite – the most important part of your network is your data (hardware and software can always be replaced). We back up your data securely offsite in case of fire, flood, theft or hardware failure. We completely manage and monitor the process so you don’t need to worry about taking tape or hard drives home with you and you won’t lie awake at night wondering whether your data is properly backed up.
- We provide expert hardware and software advice – we eliminate the guesswork behind buying new hardware and software for your business. We will give you the most effective solution for you that fits within your budget. Because we’re a registered reseller of all the most popular products, we are only biased towards the best approach for you. We will order, deliver and install the equipment for you without hassle.
- We have a proven track record of reducing IT and internet costs, sometimes by more than 50% – one of the first things we do is look at all your technology-related expenses. We usually find several ways to reduce your costs, including everything from your internet access bill to the computer support bills you’re currently paying.
- We’ll speak to you about your computer network in plain English – we don’t expect you to understand geekspeak so we communicate with you in normalspeak.
- We will give you fixed price quotes on all work – this ensures your project gets completed on budget without any nasty surprises at the end.
- The word “no” is not in our vocabulary – to us the question is never whether something can be done, it’s how it can be done. We’ll find the most cost effective way to address any technology challenge you face.
- We proactively look for ways to improve your business – we don’t believe in just fixing your computer problems when they happen. We will constantly look for ways to improve the way your business runs and will give you those proactive suggestions regularly.
- We are big enough to handle any computer job and small enough to still provide you the individual attention you deserve – as a client, you will have direct access to the owners of the company, Justin and Brendan Howe, to handle any problems, concerns, questions, or issues you may have.
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If You Rely On Your Computer Network To Run Your Business, DO NOT skip over This Report!
Click here to download it free.
